SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Spain, Italy and Greece. This incident has been resolved.
Posted Dec 08, 2025 - 03:18 PST

Update

We are observing successful SMS delivery to Multiple Networks in Spain, Italy and Greece. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 00:35 PST

Update

We are observing successful SMS Delivery to Multiple Networks in Spain, Italy and Greece. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 07, 2025 - 22:48 PST

Monitoring

We are observing successful SMS Delivery to Multiple Networks in Spain, Italy and Greece. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 07, 2025 - 20:48 PST

Update

We continue to experience SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 07, 2025 - 18:57 PST

Update

We continue to experience SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 07, 2025 - 16:56 PST

Investigating

We are experiencing SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and Greece. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 07, 2025 - 16:10 PST
This incident affected: CARRIER NETWORK (SMS, Europe).