National Phone Numbers Outside of the US Blocked in 1Console

Incident Report for Twilio

Resolved

Attempting to purchase national phone numbers outside of the US through 1Console are now operating normally.
Posted Jun 05, 2026 - 08:50 PDT

Monitoring

Attempting to purchase national phone numbers outside of the US through 1Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Jun 04, 2026 - 12:15 PDT

Update

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 04, 2026 - 09:39 PDT

Update

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 03, 2026 - 09:39 PDT

Update

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 02, 2026 - 09:39 PDT

Update

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 01, 2026 - 09:29 PDT

Update

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted May 31, 2026 - 09:26 PDT

Update

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted May 30, 2026 - 09:26 PDT

Identified

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted May 29, 2026 - 09:26 PDT

Update

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted May 29, 2026 - 08:27 PDT

Investigating

Our monitoring systems have detected a potential issue with purchasing non-US national phone numbers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Posted May 29, 2026 - 08:05 PDT
This incident affected: PHONE NUMBERS.