The incident has been resolved and SMS delivery between Twilio and network subscribers on affected networks in France is operating normally.
Posted May 28, 2026 - 23:08 PDT
Update
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 28, 2026 - 19:48 PDT
Monitoring
We have observed a recovery in SMS delivery between Twilio and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 28, 2026 - 17:47 PDT
Update
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Numbers and network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 28, 2026 - 16:56 PDT
Investigating
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 28, 2026 - 15:54 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).