We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Chile. This incident has been resolved.
Posted Feb 26, 2026 - 18:02 PST
Update
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 26, 2026 - 16:06 PST
Monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 26, 2026 - 14:18 PST
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 26, 2026 - 13:27 PST
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 26, 2026 - 13:17 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).