SMS Delivery Delays to Natcom Network in Haiti

Incident Report for Twilio

Resolved

The issue affecting intermittent SMS Delivery Delays to Natcom Network in Haiti has been resolved, and the service is functioning normally at this time.
Posted Sep 15, 2024 - 13:39 PDT

Monitoring

We have started seeing recovery for intermittent SMS Delivery Delays to Natcom Network in Haiti. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 15, 2024 - 13:17 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Natcom network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 15, 2024 - 05:23 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Natcom network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 15, 2024 - 01:23 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 14, 2024 - 23:23 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 14, 2024 - 22:23 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).