User Authentication Identity SNA Missing Redirects for Three in United Kingdom

Incident Report for Twilio

Update

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 02, 2026 - 03:50 PDT

Identified

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 02, 2026 - 02:50 PDT

Investigating

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 02, 2026 - 01:49 PDT
This incident affects: CARRIER NETWORK (Verify Silent Network Auth).