SMS Delivery Report Delays When Sending to Chile Movistar

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports when sending to Chile Movistar. This incident has been resolved.
Posted Oct 27, 2025 - 16:42 PDT

Monitoring

We are observing recovery in receiving message delivery reports when sending to Chile Movistar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2025 - 14:33 PDT

Update

We continue experiencing delays in receiving message delivery reports when sending to Chile Movistar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2025 - 12:32 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to Chile Movistar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 27, 2025 - 11:35 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).