The incident has been resolved and API transactions for Silent Network Authentication (SNA) on AT&T in the United States are operating normally.
Posted Oct 02, 2026 - 08:04 PDT
Update
We have observed recovery in API transactions for Silent Network Authentication (SNA) on AT&T in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 05:40 PDT
Monitoring
We have observed recovery in API transactions for Silent Network Authentication (SNA) on AT&T in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 03:40 PDT
Update
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 03:02 PDT
Update
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 02, 2026 - 01:01 PDT
Investigating
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 01, 2026 - 23:56 PDT
This incident affected: CARRIER NETWORK (Verify Silent Network Auth).