SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio Phone Numbers to Lycamobile network subscribers in France is operating normally.
Posted Nov 05, 2026 - 17:17 PST

Monitoring

We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 05, 2026 - 15:30 PST

Update

Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 05, 2026 - 13:29 PST

Identified

Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 05, 2026 - 12:28 PST

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 05, 2026 - 12:25 PST
This incident affected: CARRIER NETWORK (SMS, Europe).