The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Benin is operating normally.
Posted Apr 21, 2026 - 14:44 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Benin and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 21, 2026 - 12:47 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 21, 2026 - 10:54 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 21, 2026 - 09:54 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).