SMS Delivery Failures from Multiple Networks in Czech to a subset of Twilio Long Code Numbers

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Czech Republic Long Codes is operating normally.
Posted Mar 05, 2026 - 08:22 PST

Update

We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 05, 2026 - 06:28 PST

Monitoring

We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 05, 2026 - 04:28 PST

Update

We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 05, 2026 - 04:27 PST

Update

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 22:13 PST

Update

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 14:13 PST

Update

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 10:24 PST

Update

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 08:26 PST

Update

Twilio customers may be experiencing SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 04, 2026 - 07:26 PST

Investigating

Our monitoring systems have detected a potential issue associated to SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 04, 2026 - 07:23 PST
This incident affected: CARRIER NETWORK (SMS, Europe).