SMS Delivery Delays to MTN Network in Cameroon

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. This incident is resolved.
Posted Mar 04, 2026 - 13:37 PST

Monitoring

We are observing recovery in SMS delivery delays from Twilio to MTN network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 04, 2026 - 11:53 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 04, 2026 - 11:06 PST

Investigating

Our monitoring systems have detected a potential issue associated to SMS delivery delays to MTN network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 04, 2026 - 11:01 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).