SMS Delivery Failures From Twilio to MTS Kazakhstan

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.
Posted Mar 01, 2026 - 21:16 PST

Update

We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 15:03 PST

Update

We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 11:11 PST

Update

We continue experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 09:11 PST

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 01, 2026 - 08:11 PST
This incident affected: CARRIER NETWORK (SMS, APAC).