We are no longer experiencing SMS delivery delays when sending messages to the Airtel Network in Zambia for a subset of Long Codes. This incident has been resolved
Posted Dec 08, 2025 - 21:19 PST
Monitoring
We are observing recovery in SMS delivery when sending messages to the Airtel Network in Zambia for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 19:28 PST
Update
We are still experiencing SMS delivery delays when sending messages to Airtel Network in Zambia for a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 16:53 PST
Update
We are still experiencing SMS delivery delays when sending messages to Airtel Network in Zambia for a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 08, 2025 - 14:53 PST
Investigating
We are experiencing SMS delivery delays when sending messages to Airtel Network in Zambia for a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 08, 2025 - 13:53 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).