We are no longer experiencing call quality issues to and from a subset of Twilio Taiwan phone numbers. This incident has been resolved.
Posted Oct 25, 2025 - 13:53 PDT
Update
We are continuing to monitor the call quality issue affecting calls to and from a subset of Twilio Taiwan phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 25, 2025 - 10:12 PDT
Monitoring
We have started to see recovery from the call quality issue affecting calls to and from a subset of Twilio Taiwan phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 25, 2025 - 08:11 PDT
Update
We are a still investigating the call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 25, 2025 - 07:35 PDT
Update
We are continuing to investigate this issue.
Posted Oct 25, 2025 - 06:40 PDT
Update
We continue to investigate the call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 25, 2025 - 06:39 PDT
Update
We are observing a call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
Posted Oct 25, 2025 - 06:30 PDT
Investigating
Our monitoring systems have detected a potential issue with a Subset Of Twilio Taiwan Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 25, 2025 - 06:20 PDT
This incident affected: PROGRAMMABLE VOICE (PSTN).