The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.
Posted Aug 01, 2026 - 07:50 PDT
Monitoring
We have observed a recovery in SMS delivery receipts delay from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 01, 2026 - 06:37 PDT
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 01, 2026 - 06:04 PDT
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 01, 2026 - 05:08 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).