Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the identity issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Sep 12, 2024 - 12:00 PDT

Investigating

Our monitoring systems have detected a potential issue with Identity. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 12, 2024 - 11:40 PDT