SMS Delivery Delays from Twilio Phone Numbers to MTS Kazakhstan

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan is operating normally.
Posted Jun 04, 2026 - 18:29 PDT

Update

We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 04, 2026 - 17:45 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 04, 2026 - 15:44 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 04, 2026 - 15:39 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 04, 2026 - 15:27 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).