We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom network in Brazil. This incident has been resolved.
Posted Sep 04, 2025 - 13:14 PDT
Monitoring
We are observing recovery in message Delivery Delays when sending to to Algar Telecom network in Brazil (outbound only). We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 04, 2025 - 11:16 PDT
Update
We are experiencing delays in receiving message Delivery Delays when sending to to Algar Telecom network in Brazil (outbound only). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Posted Sep 04, 2025 - 10:29 PDT
Investigating
We are experiencing delays in receiving message Delivery Delays when sending to to Algar Telecom network in Brazil (outbound only). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 04, 2025 - 09:30 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).