The incident has been resolved and voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala are operating normally.
Posted Aug 02, 2026 - 08:24 PDT
Update
We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 01, 2026 - 22:51 PDT
Update
We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 01, 2026 - 06:51 PDT
Update
We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jul 31, 2026 - 22:40 PDT
Update
We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 31, 2026 - 18:40 PDT
Monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 31, 2026 - 16:39 PDT
Update
Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 16:37 PDT
Update
Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jul 29, 2026 - 16:37 PDT
Update
Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jul 28, 2026 - 16:36 PDT
Update
Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Jul 28, 2026 - 00:36 PDT
Update
Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jul 27, 2026 - 16:34 PDT
Update
Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 27, 2026 - 12:34 PDT
Update
Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 27, 2026 - 10:33 PDT
Identified
Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 27, 2026 - 09:33 PDT
Update
Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jul 27, 2026 - 01:22 PDT
Update
Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 26, 2026 - 21:16 PDT
Update
Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 26, 2026 - 19:15 PDT
Investigating
Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 26, 2026 - 18:15 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).