Intermittent Delays and Failures in Message Delivery

Incident Report for Twilio

Resolved

Delivery delays and failures have been resolved and message delivery is operating normally at this time.
Posted Sep 03, 2026 - 17:10 PDT

Update

We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 03, 2026 - 16:42 PDT

Monitoring

We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 03, 2026 - 16:12 PDT

Update

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 03, 2026 - 15:51 PDT

Identified

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
Posted Sep 03, 2026 - 15:36 PDT

Update

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
Posted Sep 03, 2026 - 15:21 PDT

Update

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.
Posted Sep 03, 2026 - 15:06 PDT

Update

We are investigating an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 03, 2026 - 14:49 PDT

Investigating

Our monitoring systems have detected a potential issue with intermittent delays and failures in message delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Posted Sep 03, 2026 - 14:36 PDT
This incident affected: ZIPWHIP MESSAGING (SMS Long Code, North America, MMS Long Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America).