SMS Delivery Delays to Airtel in Zambia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Airtel in Zambia. This incident has been resolved.

Posted Dec 05, 2025 - 07:00 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Airtel in Zambia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 05, 2025 - 05:11 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Dec 05, 2025 - 03:42 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).