Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text

Incident Report for Twilio

Resolved

During a period between 7:30-8:16 AM PST customers using Deepgram as the speech-to-text provider may have seen degraded performance in speech recognition and realtime transcriptions for voice and video applications. This issue is now resolved.
Posted Aug 04, 2026 - 08:36 PDT