Inbound Call Failures To A Subset Of Twilio Phone Numbers In Australia

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Phone Numbers in Australia has been resolved, and the service is functioning normally at this time.

Posted Sep 05, 2025 - 13:07 PDT

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio Phone Numbers in Australia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 05, 2025 - 11:07 PDT

Investigating

We are observing call failures to a subset of Twilio Phone Numbers in Australia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 05, 2025 - 10:12 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).