SMS Delivery Failures from Twilio to Ooredoo Tunisia

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Tunisia is operating normally.
Posted Mar 05, 2026 - 18:41 PST

Monitoring

We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Tunisia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 05, 2026 - 16:48 PST

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to Ooredoo network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 05, 2026 - 15:54 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).