SMS Delivery Delays to Taiwan Star in Taiwan, Province of China

Incident Report for Twilio

Resolved

This incident has been resolved.
Posted May 07, 2025 - 03:19 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 07, 2025 - 01:10 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 06, 2025 - 22:59 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 06, 2025 - 20:01 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 06, 2025 - 18:01 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 06, 2025 - 17:01 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).