SMS Delivery Failures to K-Cell Network in Kazakhstan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to K-Cell Network in Kazakhstan. This incident has been resolved.
Posted Dec 10, 2025 - 20:10 PST

Monitoring

We are observing successful SMS delivery failures to K-Cell Network in Kazakhstan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 17:32 PST

Update

We are still experiencing SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 10, 2025 - 15:33 PST

Update

We are experiencing SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 10, 2025 - 14:38 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery failures to K-Cell Network in Kazakhstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Dec 10, 2025 - 14:33 PST
This incident affected: CARRIER NETWORK (SMS, APAC).