We are no longer experiencing SMS delivery delays and failures when sending messages to Safaricom in Kenya. This incident has been resolved.
Posted Jun 22, 2025 - 17:04 PDT
Update
We continue to experience SMS delivery delays and failures when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 22, 2025 - 14:32 PDT
Update
We continue to experience SMS delivery delays and failures when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 22, 2025 - 12:01 PDT
Investigating
We are experiencing SMS delivery delays and failures when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 22, 2025 - 11:07 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).