SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes. This incident has been resolved.

Posted Jan 29, 2026 - 18:43 PST

Monitoring

We are observing recovery in SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2026 - 16:54 PST

Investigating

We are experiencing SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 29, 2026 - 15:57 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).