SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria is operating normally.
Posted Oct 13, 2026 - 20:46 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 13, 2026 - 16:39 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 13, 2026 - 14:39 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 13, 2026 - 10:34 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 13, 2026 - 08:34 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 13, 2026 - 07:33 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).