SMS Delivery Delays to Zain/CelTel in Niger

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. This incident has been resolved.
Posted Dec 13, 2025 - 05:00 PST

Update

We are observing recovery in SMS delivery delays to Zain/CelTel in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 13, 2025 - 03:12 PST

Update

We are observing recovery in SMS delivery delays to Zain/CelTel in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 13, 2025 - 01:21 PST

Monitoring

We are observing recovery in SMS delivery delays to Zain/CelTel in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 12, 2025 - 23:35 PST

Update

We are continuing to experience SMS delivery delays to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 12, 2025 - 18:58 PST

Update

We are continuing to experience SMS Delivery Delays to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 12, 2025 - 16:51 PST

Investigating

We are experiencing SMS Delivery Delays to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 12, 2025 - 15:59 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).