SMS Delivery Delays to Jawwal Network in Palestine

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Jawwal Network in Palestine. This incident has been resolved.
Posted Jan 29, 2026 - 01:17 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Jawwal Network in Palestine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 28, 2026 - 23:21 PST

Update

We continue to experience SMS delivery delays when sending messages to Jawwal Network in Palestine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Jan 28, 2026 - 22:00 PST

Update

We continue to experience SMS delivery delays when sending messages to Jawwal Network in Palestine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jan 28, 2026 - 14:01 PST

Update

We continue to experience SMS delivery delays when sending messages to Jawwal Network in Palestine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jan 28, 2026 - 10:03 PST

Update

We keep experiencing SMS delivery delays when sending messages to Jawwal Network in Palestine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 28, 2026 - 07:58 PST

Update

We are experiencing SMS delivery delays when sending messages to Jawwal Network in Palestine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 28, 2026 - 07:00 PST

Investigating

Our monitoring systems have detected a potential issue SMS delivery delays to Jawwal Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jan 28, 2026 - 06:52 PST
This incident affected: CARRIER NETWORK (SMS, APAC).