The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Brazil are operating normally.
Posted Jul 31, 2026 - 15:16 PDT
Update
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 31, 2026 - 12:30 PDT
Monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 31, 2026 - 10:30 PDT
Update
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Jul 31, 2026 - 07:54 PDT
Update
Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 23:53 PDT
Update
Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 19:48 PDT
Update
Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 17:45 PDT
Identified
Twilio customers may be experiencing voice call failures and high post dial delay from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 30, 2026 - 16:42 PDT
Investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 30, 2026 - 16:22 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).