Retroactive Incident: Elevated Latencies on Messaging Logs API

Incident Report for Twilio

Resolved

Twilio Messaging Logs API was degraded intermittently between 07/25/2026 and 08/23/2026. During this period of time customers may have experienced intermittent elevated latency when trying to call the Messaging Logs API. The issue has now been resolved.

Posted Aug 25, 2026 - 11:37 PDT

This incident affected: DEVELOPER TOOLS (REST API) and PROGRAMMABLE MESSAGING (Programmable Messaging API).