The incident has been resolved and voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil are operating normally.
Posted Jun 04, 2026 - 18:42 PDT
Update
We have observed a recovery in voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 04, 2026 - 17:46 PDT
Monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 04, 2026 - 15:46 PDT
Update
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jun 03, 2026 - 16:33 PDT
Update
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Jun 03, 2026 - 00:33 PDT
Update
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jun 02, 2026 - 16:32 PDT
Update
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 02, 2026 - 12:32 PDT
Update
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 02, 2026 - 10:31 PDT
Identified
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 02, 2026 - 09:31 PDT
Investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 02, 2026 - 09:28 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).