The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.
Posted Jul 30, 2026 - 05:54 PDT
Update
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 05:25 PDT
Update
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 01:19 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 29, 2026 - 23:18 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Zamtel network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 29, 2026 - 22:23 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).