SMS Delivery Report Delays To Google Voice In United States 311-910 via Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to United States via Subset of Shortcodes. This incident has been resolved.

Posted Dec 08, 2025 - 00:11 PST

Update

We are continuing to investigate this issue.

Posted Dec 07, 2025 - 23:30 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending to United States via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 07, 2025 - 22:52 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).