We are no longer experiencing MMS/SMS delivery delays when sending messages to Altan Redes Network in Mexico. This incident has been resolved.
Posted Jun 18, 2025 - 17:56 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Altan Redes Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 18, 2025 - 16:18 PDT
Update
We continue to experience SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jun 18, 2025 - 13:38 PDT
Update
We continue to experience SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 18, 2025 - 12:32 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 18, 2025 - 11:48 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America).