SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME Cayman Islands

Incident Report for Twilio

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 28, 2026 - 21:43 PDT

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 28, 2026 - 17:43 PDT

Update

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 28, 2026 - 15:42 PDT

Identified

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 28, 2026 - 14:42 PDT

Investigating

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to LIME network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 28, 2026 - 14:38 PDT
This incident affects: CARRIER NETWORK (SMS, Latin America).