The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in multiple countries across Africa and Asia are operating normally.
Posted Oct 29, 2026 - 15:18 PDT
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Multiple Countries Across Africa and Asia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 29, 2026 - 13:17 PDT
Update
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in multiple countries across Africa and Asia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 29, 2026 - 12:14 PDT
Update
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 29, 2026 - 11:47 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 29, 2026 - 11:47 PDT
This incident affected: CARRIER NETWORK (SMS, APAC, SMS, Middle East & Africa).