The incident has been resolved and SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire is operating normally.
Posted Mar 01, 2026 - 09:28 PST
Monitoring
We are observing successful SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 07:30 PST
Update
We continue experiencing SMS delivery delays when sending messages to Moov network subscribers in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Mar 01, 2026 - 07:19 PST
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Feb 28, 2026 - 23:23 PST
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Feb 28, 2026 - 19:19 PST
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 28, 2026 - 16:07 PST
Update
We are continuing to investigate this issue.
Posted Feb 28, 2026 - 15:13 PST
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 28, 2026 - 15:07 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).