The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally.
Posted Oct 20, 2026 - 05:14 PDT
Update
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 20, 2026 - 01:13 PDT
Monitoring
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 19, 2026 - 23:12 PDT
Update
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 19, 2026 - 22:12 PDT
Update
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 19, 2026 - 20:12 PDT
Identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 19, 2026 - 19:06 PDT
Investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 19, 2026 - 19:05 PDT
This incident affected: CARRIER NETWORK (Voice, APAC).