SMS Delivery Delays from Twilio to Telemat Cel Brazil

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Telemat Cel network subscribers in Brazil is operating normally.
Posted Sep 22, 2026 - 04:03 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Telemat Cel network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 22, 2026 - 01:11 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to Telemat Cel network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 21, 2026 - 23:11 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 21, 2026 - 22:54 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Sep 21, 2026 - 06:48 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 20, 2026 - 22:43 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 20, 2026 - 18:42 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 20, 2026 - 16:37 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 20, 2026 - 15:28 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).