Verify Voice Traffic Failures to Japan

Incident Report for Twilio

Resolved

On September 20th, Starting 15:30 UTC, Twilio customers may have experienced issues where Voice Verifications to Japan failed. This issue was resolved 9/20 17:52 UTC.
Posted Sep 21, 2026 - 10:25 PDT
This incident affected: PROGRAMMABLE VOICE US1 (Voice REST API US1).