MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Incident Report for Twilio

Resolved

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.
Posted Oct 27, 2026 - 10:32 PDT

Monitoring

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 08:30 PDT

Update

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 08:30 PDT

Update

wilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 08:06 PDT

Update

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 07:28 PDT

Identified

Twilio customers may be experiencing SMS and MMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2026 - 07:05 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 27, 2026 - 05:58 PDT
This incident affected: CARRIER NETWORK (MMS Long Code, North America).