SMS Delivery Delays and Failures to Bitel Network In Peru

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Bitel in Peru. This incident has been resolved.
Posted Sep 10, 2025 - 02:12 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Bitel in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 10, 2025 - 00:23 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Bitel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 09, 2025 - 17:01 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Bitel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 09, 2025 - 13:03 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Bitel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 09, 2025 - 11:00 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Bitel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 09, 2025 - 10:08 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).