SMS Delivery Delays to TIGO Network in Guatemala

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays to TIGO Network in Guatemala. This incident has been resolved.
Posted Jan 30, 2026 - 11:31 PST

Update

We continue to observe recovery in SMS Delivery Delays to TIGO Network in Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 30, 2026 - 10:50 PST

Monitoring

We are observing recovery in SMS Delivery Delays to TIGO Network in Guatemala.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jan 30, 2026 - 10:23 PST

Investigating

We are experiencing SMS Delivery Delays to TIGO Network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 30, 2026 - 09:31 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).