A Subset of Local UK Numbers Are Unable to Set Emergency Calling Address

Incident Report for Twilio

Resolved

Subset of Local UK numbers unable to add emergency calling address has been resolved and Phone Numbers in our Twilio Console are operating normally at this time.
Posted Dec 11, 2025 - 12:20 PST

Monitoring

Phone numbers in Subset of Local UK numbers unable to add emergency calling address are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Dec 11, 2025 - 11:43 PST

Identified

Our engineers have identified the issue causing than a Subset of Local UK numbers are unable to set emergency calling address and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 11, 2025 - 10:31 PST

Investigating

We are currently seeing degraded performance on our portal where a Subset of Local UK numbers are unable to set emergency calling address. Our engineering team is looking into the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Posted Dec 11, 2025 - 09:37 PST
This incident affected: PHONE NUMBERS.