We are no longer experiencing call failures to a subset of Twilio phone numbers in Brazil. This incident is now resolved.
Posted Sep 10, 2025 - 09:54 PDT
Update
We are continuing to observe an improvement on call failures to a subset of Twilio phone numbers in Brazil. Our engineers are monitoring the issue. We will provide another update in 4 hours or as soon as more information is available.
Posted Sep 10, 2025 - 09:52 PDT
Monitoring
We are observing an improvement on call failures to a subset of Twilio phone numbers in Brazil. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
Posted Sep 10, 2025 - 07:52 PDT
Investigating
We are experiencing call failures to a subset of Twilio phone numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 10, 2025 - 06:55 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).