Intermittent Issues with API Recording Downloads

Incident Report for Twilio

Resolved

Recording downloads via API intermittently ending prematurely have been addressed and are no longer being observed. This incident is now resolved.
Posted Apr 23, 2026 - 14:46 PDT

Monitoring

Reports of recording downloads via API intermittently ending prematurely have been addressed and should no longer be observed. We will continue to monitor for 2 hours before providing another update.
Posted Apr 23, 2026 - 12:37 PDT

Update

We are still investigating reports of recording downloads via API intermittently ending prematurely. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 23, 2026 - 11:31 PDT

Investigating

We are investigating reports of recording downloads via API intermittently ending prematurely. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 23, 2026 - 10:31 PDT
This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).